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Most of our tests take 6-8 weeks from receipt of your sample to the first draft report, although please note sometimes it can be slightly shorter or longer depending on the test. We ask for your comments on the draft report within a week, and your final report will be with you after we’ve then completed our final QA checks.

Yes. In these circumstances, we will usually issue the invoice at the beginning of the study and ask for payment within 30 days.

Firstly, we ask you to approve our quote and send us a PO number. We’ll then ask you to fill in an information sheet about your product or ingredient which includes some information such as the lot number, expiry date, purity and storage conditions required. We’ll ask for a description of the item (its name, colour and physical state) which will need to match the sample you supply. For some tests, we’ll also ask you to supply the molecular weight. If you have a Material Safety Data Sheet (MSDS), please also send us that. And last but definitely not least, we’ll need a sample of the item(s) you want to test sent to our laboratory in Cheshire, UK. 10ml if it’s a liquid or 10g if it’s a solid.